231. Are Pet Supplements Safe? How to Vet Brands Like a Pro
Are pet supplements safe? In this episode, I sit down with Rebecca Rose (inClover) to cut through the hype. We break down how to vet brands like a pro—third-party testing and COAs, standardized ingredients, real dosing, label red flags, and a 60-second audit you can use before you buy. Practical picks for gut, skin, and joint support—no fluff, just what works.
🐶 🐱 Nutrition & Holistic Health Consults: https://www.wildwellnesspet.com/collections/consultations
🐶 Get to the root cause with the Wild Wellness Bioenergetics at-home testing kit: https://www.wildwellnesspet.com/products/bioenergetic-sensitivity-testing-for-dogs-full-scan-wild-wellness-powered-by-pet-medella
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It's time to rethink how we
raise our pets.
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A reset to naturally healthy
dogs and cats.
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My name is Jessica.
I'm a certified professional
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canine nutritionist, raw
nutrition certified for dogs and
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cats, a holistic pet health
coach, the founder of Wild
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Wellness Pet, and the host of
the Pet Parenting Reset podcast,
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where every pet deserves the
absolute best and every pet
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parent is welcome.
Learn from the best holistic and
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00:00:28,680 --> 00:00:30,880
integrative experts in
veterinary medicine and
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00:00:30,880 --> 00:00:36,520
nutrition every Tuesday right
here on this podcast or get
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individualized help with your
pet through one-on-one
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consultations and take a deep
dive into the root cause with
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00:00:43,360 --> 00:00:46,480
the Wild Wellness Bioenergetics
at Home test kit.
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00:00:47,080 --> 00:00:50,480
If you've been feeling like
there has to be something more,
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something better, a better way
to raise healthier pets, welcome
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00:00:54,880 --> 00:00:58,640
to the pet parenting reset.
Welcome back pet parent.
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Today's guest is so interesting
to me.
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I was actually introduced to her
through our good friend Lauren
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Beck's from Girls Gone Raw.
And you guys love when Lauren
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comes on the podcast.
So anytime she has a
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recommendation for me, I jump on
it.
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And I was like, Oh my gosh, once
I talked to her.
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So Rebecca Rose is the founder
of In Clover, and they are doing
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pet supplements.
But there's a whole history that
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we need to talk about.
So welcome to the podcast.
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Rebecca, how are you doing
today?
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I'm doing great.
Thank you so much for having me
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on the podcast.
Of course.
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So the first thing I would let,
so there's a whole history that
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you have in the space and before
the space that I would just love
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for people to get an
understanding of how you got to
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where you are now.
Because I think that is actually
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one of the most important parts
because supplements are
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everywhere and it's really hard
for most pet parents to be
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discerning.
And so your history is what
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helps us understand why, why we
can trust more in in in Clover.
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It is confusing and, and even
for me, I do this every day all
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the time.
And when I go into a store and I
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look at the supplement shelf,
it's overwhelming.
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And so backing up just a little
bit to how I came into this
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space, it was pure serendipity.
So I was working in
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biotechnology.
I am a biochemist and I had been
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working on some projects that
were funded by the National
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Institutes of Health and the
Center for Disease Control to
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really look at how can we bring
Wellness to the ultimate level.
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So find out what is it inside
the body that allows us to be at
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our best.
And that to me is fascinating
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because I think we all have
potential within ourselves.
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We're all very different.
And so looking at that from a
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scientific standpoint, what we
discovered was that there are
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things that we can do from the
inside out to make for
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healthier, happier, just overall
more Wellness within a person.
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After doing that research, I
decided I really didn't want to
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be inhuman the human side of
things anymore.
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And a lot of it was that working
with those big government
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entities, there were questions
that were so how many ballerinas
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dancing on the head of a pin
sort of thing, things that were
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just almost impossible to
answer.
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And so I went into animal
Wellness seeing that nobody was
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looking at really high quality
ethical scientific research on
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the on the our pet Wellness side
of things.
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And I could take what we had
learned on the human side and
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really work to get a more
healthy overall healthy animal.
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So we focused our research at In
Clover on how can we make a
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healthier dog or cat.
And interestingly enough, we
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have moved from how to make a
healthier dog or cat to now our
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products are sought out by a
zoo, veterinarians, rescue
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groups that to to work with
animals all the way from dogs
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and cats to lemurs and elephants
and giraffes and sloths.
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We have a lot of sloths in
Costa, in Costa Rica that take
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our product.
So if you work on really basic,
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how to make an animal healthier
from the inside out, that's the
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foundation that we started with
when I founded in Clover about
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20 / 25 years ago.
We started with that foundation
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and we started doing clinical
studies and what we discovered
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was that nobody had ever done a
clinical study on
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supplementation using pets.
So just taking people's pets and
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inviting them to participate in
using our supplements and doing
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it in a university setting where
we were measuring how much in
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this particular research we were
doing hip and joint health.
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And so we were looking at
animals from age 6 months to 19
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years, so all life stages and
looking at very quantifiably how
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much weight could they put on
each particular joint.
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So we didn't exclude any
animals.
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We included all of them.
We tested them using X-rays to
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find out if they had indeed had
joint problems.
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And then we moved from there to
look at can we improve on that
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using the same process that I
had used in this very large
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research project.
And what we learned was that in
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over 9 out of 10 animals we
could see who were diagnosed
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with severe joint problems, we
could see significant
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improvement through a natural
safe supplement in on average 15
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days.
And that was wearing.
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Clover was born.
You know, the studies are so
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important.
And I mean, truthfully, like to
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me, being in a more holistic
space, anecdotal evidence is
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important to that's where
science starts, right?
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We have to see like this is
happening and it's happening
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over and over again and multiple
people are saying that this is
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happening.
Maybe we should look into this
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and like actually do a study on
it, right?
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But I know in talking to you
previously, one of the things
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that you talked about was also
being part of founding NASC,
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which I have heard competing
views on.
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So I'm curious, like I feel like
we need something, right?
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And it's what we've got.
We need something even if it's
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not perfect.
But of course, I'd like to hear
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your story about that as well
because I'm sure that's probably
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why you're like, we have
nothing.
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Let me create something right?
It was really interesting the
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way.
So for folks who don't know,
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NASC is National Animal
Supplement Council and NASC is a
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nonprofit organization that
works with brands, supplement
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brands and regulators.
And the regulators that they
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work with are the USDA, so that
the Department of Agriculture
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and the Food and Drug
Administration and they have
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NASC has created this
collaboration between the brands
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and the regulators to set
standards, quality standards of
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supplementation for animals.
And in the early 2000s, we were,
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we had already done our clinical
studies at in Clover and we were
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deciding to bring our product to
market.
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I was invited to go to Tufts
Veterinary school to give a talk
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to veterinarians about the work
that we had done in
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supplementation in the clinical
studies.
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And they were going to offer
continuing education credits,
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which is something that
veterinarians are required to
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get.
I flew to Boston.
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I'm, I'm in Colorado, so I flew
to Boston and big, big lecture
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hall was set up.
I was ready to give my talk.
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I was very excited to share the
research that we had done and
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how this will allow us to get
better results with animals than
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what we have currently.
Not one veterinarian came to my
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talk.
Crickets.
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Nobody came.
They just weren't ready, right?
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They weren't ready for that kind
of very different approach to
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what they were used to.
I went back home with my tail
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between my legs and started
thinking about how we could get
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these products out to the
marketplace.
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So as we started to look at, and
this is where we are today, 20
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some years later, we looked at
the independent pet stores.
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These are pet stores that are in
neighborhoods who are so well
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educated.
They have relationships with
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customers and I thought this is
great because they understand
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what the consumer is asking for.
They know what the pet parent
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needs.
I started talking to them,
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started getting some product
into the marketplace and we were
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contacted by the state of Texas
with a stop sale saying that we
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could not sell our products into
the state.
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Then all of a sudden more more
states contacted us and said you
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have to pull your products off
the shelf, you can't sell them
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anymore, they're unapproved.
And that was what really sparked
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the brands that companies to
come together and say we need
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something to help talk to these
regulators, educate them about
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what we are doing so that they
are not just taking the hammer
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out and stopping consumers from
having access to these products.
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So we met as a Group, A group of
brands met at a tratro in
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Florida and we talked about what
are we going to do and decided
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that we needed to start an
organization from that.
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National Animal Supplement
Council was formed and it really
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was a crawl, walk, run process
where we started with the
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regulator said we're going to
now stop specifically any
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products that have glucosamine
in them will stop them from
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being available on the
marketplace.
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And in the meantime, I'm going
to each of these States and I'm
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sharing our double-blind
placebo-controlled clinical
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studies that were done at Massey
University in New Zealand, which
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is still the global leader in
research for any kind of pet
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products.
I'm showing them all of the
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studies and they're asking me
things like was it done at Texas
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A&M?
Clearly there was a disconnect
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there and what NASC did when the
regulators decided they wouldn't
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allow glucosamine in the
products, NASC said we're going
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to push back because we know
that companies have done
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clinical work.
We shared all of our clinical
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data.
The folks that make Glucosamine
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shared some of their data
because our data was the one
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that was in, it's in actually in
pets and in nobody had done this
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before.
It held a lot of weight.
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And ultimately the regulator
said, OK, we'll allow
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glucosamine in products and we
will really look at what you're
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doing because what you presented
us makes sense.
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NASC then formed as a nonprofit
entity and in Clover is a member
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of that entity.
They do three things that I
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think are really important and
the first is that they have a
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secret shopper program and the
secret shopper program goes out
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by supplement products at the
shelf and then test them to make
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sure that what it says on the
label is in the product.
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The second thing is that there
is a national Adverse Event
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reporting system, NARES that
Nair system is accessible to the
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regulators, to the Food and Drug
Administration, to the USDA.
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We are required to enter all of
our ingredients into that Nair
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system.
And so if there is ever a
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problem with any ingredient,
then NASC has this database.
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Additionally, we are required if
we get any adverse event for any
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of our products, we're required
to enter that into the database
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and that is stays in the
database forever and the
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regulators have access to that.
And I'll give you an example
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with our hip and joint product,
we enter for this database, we
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enter everything, anything that
happens that a customer says,
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I'm not sure my, you know,
something has happened and it
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looks a little different, may or
may not be because of the
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product, but we entered in
because we believe that data are
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power and we want more
information.
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And, and the most common adverse
event that we have in our
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database is that a dog, usually
it's a Labrador retriever, has
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taken our product off the shelf,
has opened the lid because
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Labrador retrievers do that and
dumped it out and eaten the
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entire container.
And what we can tell them is
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there's no problem that this is
safe ingredients and taking too
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much of it may cause a little
bit of transitory diarrhea
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depending on the system and the
size of the animal, but it's not
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going to hurt the animal.
And we have over 20 years of
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data to show that.
And to your point with anecdotal
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data, we also have hundreds of
thousands of dogs and cats and
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other animals have been on our
product over the past two
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00:14:38,680 --> 00:14:42,960
decades to show that they are
safe.
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And I think it's important not
only to have that field data and
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to have the adverse event
database.
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00:14:51,040 --> 00:14:53,960
So that's the second thing that
that NASC does.
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The last thing that they do is
that they have a third party
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00:14:59,200 --> 00:15:03,240
audit program.
So we have auditors come into
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00:15:03,280 --> 00:15:07,360
our facility and in our case,
they spend 8 hours, there are
223
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491 questions.
We're just audited.
224
00:15:09,960 --> 00:15:14,120
They ask 491 questions and they
go through all of our standard
225
00:15:14,120 --> 00:15:18,560
operating procedures, all of our
records to ensure that what we
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say we're doing, we're actually
doing.
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00:15:22,400 --> 00:15:28,040
When you pass as a company that
really rigorous audit, you earn
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the right to have the NASC
benchmark of quality seal on
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your label.
So that's a yellow seal with the
230
00:15:36,200 --> 00:15:40,120
NASC letters on it.
So just know that that's, that's
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00:15:40,120 --> 00:15:44,800
sort of for my opinion, that
would be like a barrier of, of,
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00:15:45,080 --> 00:15:48,920
of safety to look at in quality
for consumers.
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00:15:48,920 --> 00:15:52,480
So when you're looking to buy
supplements, spin the bottle
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00:15:52,480 --> 00:15:55,560
around and make sure it has that
yellow seal on it, because then
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you know that that company
adheres to national adverse
236
00:16:01,080 --> 00:16:06,040
event reporting, to secret
shopper access, and to a third
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party audit.
Interesting.
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So I'm learning a lot from my
perspective as just where I sit
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00:16:16,920 --> 00:16:20,680
because I don't do what you do.
I haven't had, you know, all the
240
00:16:20,680 --> 00:16:25,120
experience that you have had.
I look at and I see, OK, and
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00:16:25,120 --> 00:16:27,400
this is a lot of my audience to
This is why I'm bringing this
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00:16:27,400 --> 00:16:31,320
up.
I look at say, and this is, you
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00:16:31,320 --> 00:16:35,640
know, looking at the human
industry versus the pet
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industry, like where medicine
and supplements and like
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00:16:39,720 --> 00:16:41,800
pharmaceuticals and supplements
and all of that is concerned.
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00:16:42,280 --> 00:16:46,920
For a long time there was a huge
delay between what was happening
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00:16:46,920 --> 00:16:51,200
in the human world and then how
long it would take to get to the
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00:16:51,200 --> 00:16:53,800
animal world.
And I think that gap is closing
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pretty rapidly, especially with
social media in the past decade
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00:16:58,080 --> 00:16:59,920
or so.
It's like it's really closing
251
00:16:59,920 --> 00:17:04,839
that gap.
So if we go to, I don't know,
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00:17:04,839 --> 00:17:08,599
say a Target or a Walmart and we
look at the supplement aisle for
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00:17:08,599 --> 00:17:13,079
humans that they have or even
pets, but specifically humans.
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00:17:13,079 --> 00:17:16,359
Because when you talk about the
FDA and the USDA, like that's
255
00:17:16,359 --> 00:17:21,400
their primary, well, the FDA,
their primary concern is, you
256
00:17:21,400 --> 00:17:25,560
know, human medicine and
supplements and what they want
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00:17:25,560 --> 00:17:27,960
to call food.
But if we look at a supplement
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aisle and we actually break it
down and we go through and see
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00:17:33,120 --> 00:17:35,880
who owns all of these
supplements, who actually owns
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00:17:35,880 --> 00:17:40,560
all of these companies, it all
typically, for the most part,
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00:17:40,560 --> 00:17:43,880
the majority of these aisles are
going to boil down to these like
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00:17:43,880 --> 00:17:49,200
huge investment companies that
somehow or another wind up with
263
00:17:49,200 --> 00:17:52,040
like State Street, Vanguard,
BlackRock.
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00:17:52,040 --> 00:17:54,440
That's who actually owns
everything.
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00:17:54,720 --> 00:17:58,000
They also own the pharmaceutical
companies and supplements are a
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00:17:58,000 --> 00:18:04,080
huge, they take away at least
pharmaceutical companies see
267
00:18:04,080 --> 00:18:07,640
them as taking away profit.
So it's like, well, if they can
268
00:18:07,640 --> 00:18:12,280
at least own these supplement
companies, then they're then
269
00:18:12,280 --> 00:18:16,440
somehow some way, shape or form
Black Street, Vanguard or
270
00:18:17,120 --> 00:18:20,600
whatever they are, BlackRock,
Vanguard, State Street, they're
271
00:18:20,600 --> 00:18:22,800
still recouping their money in
some way, shape or form.
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00:18:22,800 --> 00:18:27,880
So for a small company that
isn't owned by these huge
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00:18:27,880 --> 00:18:32,040
conglomerates, these like
investment companies, then
274
00:18:32,040 --> 00:18:34,240
that's really where they're
from.
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00:18:34,240 --> 00:18:36,960
What kind of what I heard from
you too, that's where they're
276
00:18:36,960 --> 00:18:41,960
like, oh, no, you can't do this.
And so in ASC, as far as what I
277
00:18:41,960 --> 00:18:47,720
just learned in ASC forming,
that was the pushback to say no,
278
00:18:47,720 --> 00:18:56,040
this has a place.
Yeah, Yeah, it and it's, and
279
00:18:56,040 --> 00:19:00,400
what you say is so interesting
because the pushback that we've
280
00:19:00,400 --> 00:19:04,920
gotten is that and the reason
that we were pushed back is
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00:19:04,920 --> 00:19:09,160
because there are large
companies like Purina who have
282
00:19:09,160 --> 00:19:13,120
done some testing on.
I'll give you an example.
283
00:19:13,120 --> 00:19:17,080
We have a product that is a
supplement product and it works
284
00:19:17,080 --> 00:19:22,440
on hairballs and cats.
It did not occur to me that we
285
00:19:22,480 --> 00:19:25,560
could not put hairball on our
label and we're a small
286
00:19:25,560 --> 00:19:28,560
privately held company.
So I'm the owner of in Clover
287
00:19:28,720 --> 00:19:32,120
did not occur to me.
We put hairball on the label and
288
00:19:32,120 --> 00:19:34,480
we got stop sale all over the
country.
289
00:19:34,480 --> 00:19:37,920
I talked to the regulators and
they said hairball is a drug
290
00:19:37,920 --> 00:19:41,480
claim and I said this is a hill
I'm going to die on because
291
00:19:41,480 --> 00:19:48,000
hairball is not a drug claim.
And so I, I, I pulled scientific
292
00:19:48,000 --> 00:19:51,400
data, I showed how, what the
mechanism, the physiological
293
00:19:51,400 --> 00:19:55,040
mechanism of hair balls are.
It's a natural process as cats
294
00:19:55,280 --> 00:19:59,400
clean themselves and, and
presented all of that
295
00:19:59,400 --> 00:20:03,360
information.
And I learned that Purina had
296
00:20:03,360 --> 00:20:09,400
done a study which the
regulators accepted that stated
297
00:20:09,480 --> 00:20:13,680
that there were only unless a
product had a specific
298
00:20:13,680 --> 00:20:15,800
ingredient that Purina's product
has.
299
00:20:16,320 --> 00:20:18,440
They could not put hairball on
the label.
300
00:20:19,360 --> 00:20:23,800
So basically they have excluded
everybody else.
301
00:20:24,600 --> 00:20:28,440
And that's I think, I think
that's sort of the spirit of
302
00:20:28,440 --> 00:20:32,760
what you're talking about is
that that is not in the best
303
00:20:32,760 --> 00:20:38,200
interest of pet parents of pets
of the industry to have that
304
00:20:38,200 --> 00:20:43,120
sort of a consolidation in that
amount of money in the industry
305
00:20:43,480 --> 00:20:48,920
that can sway things.
So what I would say from a
306
00:20:48,920 --> 00:20:53,120
brand, a tiny brand who is out
there and has been for decades,
307
00:20:53,400 --> 00:20:56,360
sticking with the same
foundation that we've always
308
00:20:56,360 --> 00:21:01,240
done, where we will look at the
Physiology of the animal, what's
309
00:21:01,240 --> 00:21:07,080
needed and formulate to what the
animal needs and make natural
310
00:21:07,080 --> 00:21:12,440
products based on that.
Because I have experience in
311
00:21:12,440 --> 00:21:17,200
understanding that allopathic
world, that pharmaceutical
312
00:21:17,200 --> 00:21:19,400
world.
I understand what we're up
313
00:21:19,400 --> 00:21:22,080
against.
I understand how they're solving
314
00:21:22,080 --> 00:21:25,280
problems.
And it's very much on that, on
315
00:21:25,280 --> 00:21:27,040
that pharmaceutical side of
things.
316
00:21:27,280 --> 00:21:30,920
Solving the problem is trying to
mask a symptom.
317
00:21:31,000 --> 00:21:36,880
Our approach is to work with the
body to actually supplement
318
00:21:36,880 --> 00:21:41,120
those good things in the body
that allow it to heal.
319
00:21:42,240 --> 00:21:45,560
And that works.
It's proven over and over it
320
00:21:45,560 --> 00:21:48,080
works.
And I what I would say to
321
00:21:48,080 --> 00:21:53,560
consumers is be curious, ask
questions, ask those questions
322
00:21:53,560 --> 00:21:57,280
about who's formulating your
products, who's who's, who's
323
00:21:57,280 --> 00:22:01,280
coming up with these, these
ideas of what what ingredients
324
00:22:01,280 --> 00:22:05,360
to put in and then ask specific
questions about.
325
00:22:05,400 --> 00:22:10,680
I'm curious, why are you asked?
Why are you adding, you know, a
326
00:22:10,680 --> 00:22:14,880
prebiotic into this?
Why do you not add probiotics in
327
00:22:14,960 --> 00:22:17,400
any of your products?
That seems odd.
328
00:22:17,800 --> 00:22:20,840
And ask those questions because
the answers that you're going to
329
00:22:20,840 --> 00:22:27,160
hear are going to tell you
whether the company is sourcing
330
00:22:27,400 --> 00:22:31,840
ingredients because it's they're
the, that's what everybody else
331
00:22:31,840 --> 00:22:34,080
uses.
And they get an economy of scale
332
00:22:34,080 --> 00:22:37,040
because they're a big company.
They're making a lot of things.
333
00:22:37,320 --> 00:22:41,240
And so they get an economy of
scale by using the same six
334
00:22:41,240 --> 00:22:43,200
ingredients in all of their
products.
335
00:22:43,280 --> 00:22:46,720
Look at the ingredient deck and
ask questions is what I would
336
00:22:46,720 --> 00:22:49,160
suggest.
There are still good supplement
337
00:22:49,160 --> 00:22:52,640
companies out there.
So I don't want to paint the
338
00:22:52,640 --> 00:22:58,800
industry as being a sellout.
I will say that I have seen,
339
00:22:58,800 --> 00:23:03,400
having done this for two decades
now, I have seen so many
340
00:23:03,400 --> 00:23:06,760
changes.
And I agree with you that in the
341
00:23:06,760 --> 00:23:11,800
last couple of years, we are
seeing it go faster and faster
342
00:23:11,880 --> 00:23:18,480
to getting closer to that human
side, where on the on the pet
343
00:23:18,480 --> 00:23:22,560
side, pet supplement side,
you've always had companies that
344
00:23:22,680 --> 00:23:26,440
are independent and we know that
we're not, you know, we're not
345
00:23:26,440 --> 00:23:29,560
going to, it's not the cash grab
that a sub a human supplement
346
00:23:29,560 --> 00:23:32,960
would be.
So, so the advantage of that is
347
00:23:32,960 --> 00:23:36,800
that I'm able to innovate in a
really profound way.
348
00:23:36,840 --> 00:23:42,920
I'm able to have a company that
is, is sustainable, employs
349
00:23:42,920 --> 00:23:47,120
great people, has been around
for decades on the human side.
350
00:23:47,520 --> 00:23:52,560
You could not say that because
they develop products to sell to
351
00:23:52,600 --> 00:23:56,400
those people that you need.
Right, Yeah.
352
00:23:56,880 --> 00:24:00,080
So I think you may have just
answered this question with with
353
00:24:02,320 --> 00:24:04,960
the background that you have in
understanding the Pharmaceutical
354
00:24:04,960 --> 00:24:08,360
industry.
But because you did come from
355
00:24:08,400 --> 00:24:13,600
the human side, what do you
think you bring to end Clover
356
00:24:13,600 --> 00:24:17,840
that most other pet supplement
brands just don't have?
357
00:24:20,440 --> 00:24:27,760
It really is innovation is it's
understanding how the body works
358
00:24:27,840 --> 00:24:31,000
and being able to innovate based
on that.
359
00:24:31,640 --> 00:24:37,120
Contrast that with another
approach would be to go online
360
00:24:37,120 --> 00:24:40,360
to look at what ingredients are
popular right now.
361
00:24:41,120 --> 00:24:44,920
I think I'll put turmeric in
everything because that's
362
00:24:44,920 --> 00:24:47,800
popular.
The second thing, and this goes
363
00:24:47,800 --> 00:24:53,480
a little bit deeper, is that we
have dandelion leaf in some of
364
00:24:53,480 --> 00:24:58,080
our products.
We know that the efficacy of the
365
00:24:58,080 --> 00:25:01,880
leaf is very different than the
efficacy of the root or of the
366
00:25:01,880 --> 00:25:04,040
flower.
We have blueberries in our
367
00:25:04,040 --> 00:25:06,480
products.
We know that we can put the word
368
00:25:06,480 --> 00:25:12,200
blueberry on our label even if
we just add stems and peels, but
369
00:25:12,200 --> 00:25:15,600
we know that the good
antioxidant, the good juicy
370
00:25:15,600 --> 00:25:17,840
nutrients are in the full
blueberry.
371
00:25:18,120 --> 00:25:21,200
So we would never do that.
But if you don't know that and
372
00:25:21,200 --> 00:25:23,440
you're just going out and you're
sourcing blueberry and you're
373
00:25:23,440 --> 00:25:26,560
looking at price, you're going
to go, wow, that's a way better
374
00:25:26,560 --> 00:25:28,400
price.
I think I'll buy that.
375
00:25:28,720 --> 00:25:30,400
And it's not going to be
effective.
376
00:25:30,400 --> 00:25:34,680
You're not going to see results.
I, I think we have a certified
377
00:25:34,680 --> 00:25:38,480
herbalist on staff.
I think that's what we really
378
00:25:38,840 --> 00:25:41,320
bring.
That is a huge point of
379
00:25:41,320 --> 00:25:46,000
difference in this industry.
And I'm not sure I, I'm guessing
380
00:25:46,000 --> 00:25:50,720
that your listeners understand
that and appreciate that.
381
00:25:50,760 --> 00:25:56,520
And I feel like we need to get
more of this education out that
382
00:25:56,520 --> 00:26:00,360
there is a difference.
And if you care, be curious and
383
00:26:00,360 --> 00:26:05,880
ask about that.
So having spent so long at this
384
00:26:05,880 --> 00:26:09,400
point in the supplement
industry, what outside of the
385
00:26:09,400 --> 00:26:16,440
NASC label, what would you
suggest for a pet parent
386
00:26:16,440 --> 00:26:20,720
listening to this to go in their
cabinet right now and grab the
387
00:26:20,720 --> 00:26:24,160
supplement and read the label
and what are you looking for?
388
00:26:24,160 --> 00:26:25,920
What are the first things you're
looking for?
389
00:26:25,920 --> 00:26:31,200
What should they be looking for?
I do look when I and I read
390
00:26:31,200 --> 00:26:36,800
supplement labels all the time
and I am looking at what they're
391
00:26:36,800 --> 00:26:40,760
two different labels.
With supplements there is what's
392
00:26:40,760 --> 00:26:45,880
called a dose form label and on
those it reports the active
393
00:26:45,880 --> 00:26:50,720
ingredients and it tells you
exactly how much of every active
394
00:26:50,720 --> 00:26:54,440
ingredient.
Then it reports the inactive
395
00:26:54,480 --> 00:26:59,560
ingredients.
The second type of of label is
396
00:26:59,560 --> 00:27:04,840
what they call a feed label and
that reports all of the
397
00:27:04,840 --> 00:27:09,280
ingredients, but it doesn't
report them by active ingredient
398
00:27:09,280 --> 00:27:12,200
or inactive ingredient.
It just has all the ingredients.
399
00:27:12,240 --> 00:27:16,960
And so I have at my desk, I have
to, this is the tricky part is
400
00:27:16,960 --> 00:27:20,920
that our products are 100%
active.
401
00:27:21,560 --> 00:27:24,760
So it doesn't really matter
because everything in them is
402
00:27:24,760 --> 00:27:27,760
active.
But when you get to a product
403
00:27:27,760 --> 00:27:33,120
that's not 100% active, and I
really look at the labels, if it
404
00:27:33,120 --> 00:27:36,960
is a dose form, like I said,
it'll say active ingredients on
405
00:27:36,960 --> 00:27:42,560
it and it will have those active
ingredients by amount.
406
00:27:43,160 --> 00:27:46,080
So look and see what the amounts
are.
407
00:27:46,400 --> 00:27:51,000
And then in the inactive
ingredients, it will report them
408
00:27:51,360 --> 00:27:55,920
by alphabetically, which is
crazy, right?
409
00:27:56,280 --> 00:27:59,080
So you'll have the active
ingredients and those are
410
00:27:59,080 --> 00:28:01,280
important.
But if you have like we do a
411
00:28:01,280 --> 00:28:04,960
soft chew, so we have to put
some binders to make it into a
412
00:28:04,960 --> 00:28:08,080
chew, those would be considered
inactive ingredients.
413
00:28:08,360 --> 00:28:11,200
Those are listed alphabetically.
So you don't really know how
414
00:28:11,200 --> 00:28:16,320
much is in there, right, Right.
So for that kind of label, look
415
00:28:16,320 --> 00:28:21,040
at the actives and make sure
that there's enough of the
416
00:28:21,040 --> 00:28:26,320
actives and that it's, it's not
just the ingredient du jour or
417
00:28:26,320 --> 00:28:29,320
they just didn't add a whole
bunch of the ingredient du jour
418
00:28:29,320 --> 00:28:34,760
in the other type of label,
which is the feed label, it's
419
00:28:34,760 --> 00:28:37,000
going to say guaranteed
analysis.
420
00:28:37,000 --> 00:28:40,240
When you spin it around, those
ingredients are going to be
421
00:28:40,240 --> 00:28:44,520
listed by quantity.
So how much is in there?
422
00:28:44,760 --> 00:28:48,280
So look at that and and those
are the labels I read really
423
00:28:48,280 --> 00:28:51,680
closely where it's late listing
them by quantity.
424
00:28:51,920 --> 00:28:56,840
And what I want to see is if it
says we have digestive product
425
00:28:56,840 --> 00:29:00,200
that has prebiotics on it, I
want to see those prebiotics
426
00:29:00,200 --> 00:29:04,480
really close to the top.
I want to see organic inulin way
427
00:29:04,480 --> 00:29:07,960
up at the top.
I don't want to see it as the
428
00:29:07,960 --> 00:29:11,840
23rd ingredients because then I
know they just added a spoon
429
00:29:11,840 --> 00:29:18,640
wave of it.
It gets more complex because we
430
00:29:18,640 --> 00:29:20,640
add Turkey tail mushroom to our
products.
431
00:29:21,680 --> 00:29:24,840
You can put Turkey tail mushroom
and add the mycelia, which is
432
00:29:24,840 --> 00:29:29,200
what's underground.
We add 100% fruiting body
433
00:29:29,200 --> 00:29:31,160
because that's where the
nutrients are.
434
00:29:33,640 --> 00:29:36,920
So just reading the label,
you're not going to understand,
435
00:29:36,920 --> 00:29:39,960
are they adding really the
active component or are they
436
00:29:39,960 --> 00:29:42,360
just adding so that they can put
a bigger number?
437
00:29:42,800 --> 00:29:46,280
Are they adding or put it closer
to the beginning of the
438
00:29:46,280 --> 00:29:49,960
ingredient deck?
Are they adding that blend of
439
00:29:49,960 --> 00:29:55,040
not so great ingredients?
So that so reading the label and
440
00:29:55,040 --> 00:29:58,520
ASE quality seal benchmark,
that's like a low bar to make
441
00:29:58,520 --> 00:30:04,920
sure then reading the label and
then looking at the brands.
442
00:30:04,920 --> 00:30:09,560
What we find in this industry is
that if you have a brand that
443
00:30:09,560 --> 00:30:12,880
does it well, they do it well
across the board.
444
00:30:12,920 --> 00:30:14,960
They're not going to just source
one product.
445
00:30:14,960 --> 00:30:17,360
If you've used say their hip and
joint product and you found
446
00:30:17,360 --> 00:30:21,480
great results for that, then
support them, look at their
447
00:30:21,480 --> 00:30:25,800
other products that you could
that and really support those
448
00:30:25,800 --> 00:30:29,680
brands who are doing the work to
curate the right ingredients.
449
00:30:29,680 --> 00:30:34,520
Every supplement label has a
contact.
450
00:30:34,600 --> 00:30:37,480
It has contact information on it
that's required if they're
451
00:30:37,480 --> 00:30:40,520
labeled correctly, I guess that
would be the other place.
452
00:30:41,040 --> 00:30:45,520
If you pull up a supplement and
it doesn't have the company
453
00:30:45,520 --> 00:30:49,640
phone number on it and how to
get in contact with them, that's
454
00:30:49,640 --> 00:30:51,480
not right.
You should be able to get in
455
00:30:51,480 --> 00:30:53,600
contact with them.
That might mean that they're
456
00:30:53,600 --> 00:30:58,920
just, you know, they're, they're
not really in the business,
457
00:30:59,160 --> 00:31:02,240
they're just doing this as a
money grab.
458
00:31:02,680 --> 00:31:05,280
And so make sure it does have a
contact.
459
00:31:05,280 --> 00:31:08,040
And when you call them, you
should be able to talk to a
460
00:31:08,120 --> 00:31:12,880
person.
I always like to say, ask them
461
00:31:12,880 --> 00:31:15,080
if they can talk, if you could
talk to the person who
462
00:31:15,080 --> 00:31:18,160
formulated the product, because
that's going to be really
463
00:31:18,160 --> 00:31:21,040
telling.
Because if they don't know who
464
00:31:21,040 --> 00:31:24,560
formulated their products, who
came up with this this
465
00:31:24,560 --> 00:31:31,240
formulation, that's a bad sign.
That's yeah, very interesting.
466
00:31:31,360 --> 00:31:34,600
You know, and one of the things,
this is just a side tangent
467
00:31:34,600 --> 00:31:41,320
honestly, that I've learned in
life is that companies, so many
468
00:31:41,320 --> 00:31:46,360
companies tend to put somebody
on the phones for customer
469
00:31:46,360 --> 00:31:49,640
service, whether that's
somewhere you go in person or an
470
00:31:49,640 --> 00:31:54,280
online store, wherever that is
like completely under trained,
471
00:31:54,440 --> 00:31:56,120
the lowest paid person on the
staff.
472
00:31:56,120 --> 00:32:01,200
And this is often times like
this is your company's
473
00:32:01,200 --> 00:32:04,600
representation to the public a
lot of time.
474
00:32:04,600 --> 00:32:08,440
And it's like that should be one
of your most well trained staff
475
00:32:08,440 --> 00:32:10,920
member, But that's just not like
the world we live in.
476
00:32:10,920 --> 00:32:14,560
People don't value reception.
Like you know what I like it's
477
00:32:14,560 --> 00:32:18,040
it's very interesting.
That's just a side tangent that
478
00:32:18,040 --> 00:32:21,840
I.
That is interesting and I agree.
479
00:32:21,840 --> 00:32:27,600
And that is something that if if
I call a company and I get that
480
00:32:27,600 --> 00:32:31,680
person who has no idea or just
has a script in front of them
481
00:32:31,680 --> 00:32:36,960
and isn't able to have agency to
to even talk to me off script,
482
00:32:37,400 --> 00:32:43,320
that sets off some red flags.
Yeah, I mean, I like I get being
483
00:32:43,320 --> 00:32:46,400
a small company and you know,
trying to trying to be
484
00:32:46,400 --> 00:32:49,280
everything to everyone all the
time and, and trying to fill in,
485
00:32:49,320 --> 00:32:52,360
fill in gaps.
But yeah, it is definitely
486
00:32:53,120 --> 00:32:58,040
difficult because you really do,
like you said, you, you anything
487
00:32:58,040 --> 00:33:02,120
public facing, anything talking
to whether it's your website or
488
00:33:02,120 --> 00:33:06,720
who is answering your phone like
it, it really is so important
489
00:33:06,720 --> 00:33:10,160
and so many companies just don't
value that.
490
00:33:12,840 --> 00:33:16,240
Not just, and I don't just mean
with like in the pet and I mean
491
00:33:16,360 --> 00:33:18,680
everywhere.
Like if you think of anywhere
492
00:33:18,680 --> 00:33:21,840
you call, like how frustrated
are we with customer service
493
00:33:21,840 --> 00:33:25,880
just anywhere we call?
Absolutely.
494
00:33:26,320 --> 00:33:28,280
Yeah.
But anyway, that's a tangent, a
495
00:33:28,320 --> 00:33:30,880
little tangent.
I went on what you mentioned
496
00:33:31,200 --> 00:33:33,800
earlier about when you were
talking about innovation.
497
00:33:33,800 --> 00:33:36,960
You also said something about
like sustainability because and
498
00:33:37,280 --> 00:33:39,320
there's a lot of different ways
you could look at
499
00:33:39,320 --> 00:33:41,000
sustainability.
You can look at sustainability
500
00:33:41,000 --> 00:33:43,280
as far as, you know, the
ingredients that you're using
501
00:33:43,280 --> 00:33:45,480
and the impact to the earth and
the the environment.
502
00:33:45,480 --> 00:33:48,920
You can also look at
sustainability as like you know,
503
00:33:49,320 --> 00:33:53,960
are you going to as a business
be able to grow and provide
504
00:33:54,360 --> 00:34:01,000
these the same quality of
product as you're growing to
505
00:34:01,000 --> 00:34:04,080
more and more pets.
And I'm curious what your
506
00:34:04,080 --> 00:34:08,159
thoughts are on what you meant
earlier by sustainability?
507
00:34:09,920 --> 00:34:13,320
I love your insight on that
because when I said the word
508
00:34:13,320 --> 00:34:17,440
sustainability earlier, it
really was that we have a good
509
00:34:17,440 --> 00:34:24,600
foundation as a company that
allows us to continue to provide
510
00:34:24,600 --> 00:34:28,679
products 2 pets over a long
period of time.
511
00:34:29,040 --> 00:34:33,080
And that's really important to
me foundationally as a company.
512
00:34:33,080 --> 00:34:37,040
We're not built on a House of
Cards that's just held up so
513
00:34:37,040 --> 00:34:43,159
that we can then, you know, move
it to somebody else and do other
514
00:34:43,159 --> 00:34:45,360
things.
We have deep roots.
515
00:34:45,360 --> 00:34:52,080
We have a deep foundation.
We also are passionate about the
516
00:34:52,360 --> 00:34:56,719
other meaning of sustainability,
which is interesting to me
517
00:34:56,719 --> 00:35:02,000
because yesterday we took our
full team over to the Pet
518
00:35:02,000 --> 00:35:05,840
Sustainability Coalition, of
which we're members were
519
00:35:05,840 --> 00:35:10,800
actually a top award impact
leader for supplementation for
520
00:35:10,800 --> 00:35:13,920
the sustainability through third
party audits.
521
00:35:14,880 --> 00:35:18,480
So very important to us.
I also give back, I volunteer on
522
00:35:18,480 --> 00:35:20,960
the board of directors.
I really believe in
523
00:35:20,960 --> 00:35:27,040
sustainability and giving back.
We went over and we did a class
524
00:35:27,040 --> 00:35:31,080
on sustainability one O 1 to
learn what it means and it means
525
00:35:31,080 --> 00:35:33,520
so many different things to so
many different people.
526
00:35:33,760 --> 00:35:39,160
From our perspective, it does
mean to respect and give back to
527
00:35:39,160 --> 00:35:44,520
people, planet and pets and and
that for us is critical what
528
00:35:44,520 --> 00:35:47,560
we're doing.
We need to, it's a journey and
529
00:35:47,560 --> 00:35:52,120
we need to continually improve
upon the ingredients that we're
530
00:35:52,120 --> 00:35:56,200
sourcing, the packaging that
we're using for those
531
00:35:56,200 --> 00:36:02,040
ingredients, making sure that
we're aware of what our impact
532
00:36:02,040 --> 00:36:08,360
is at every step of the way.
We also have a lot of passion
533
00:36:08,360 --> 00:36:14,000
around community and inclusion.
And we have over the past
534
00:36:14,000 --> 00:36:19,960
decade, 2 decades, we have hired
over and had working at our
535
00:36:19,960 --> 00:36:25,520
facility over 45 individuals
with intellectual and
536
00:36:25,520 --> 00:36:29,760
developmental disabilities.
And so right now if you purchase
537
00:36:29,760 --> 00:36:32,960
our products, if you're
purchasing our, we have a
538
00:36:33,600 --> 00:36:39,160
connect in soft chew 20 count,
which is a small container that
539
00:36:39,160 --> 00:36:43,440
has to be assembled.
So we put the the soft chews
540
00:36:43,440 --> 00:36:49,400
into a sealed bag and then that
goes into a container with a
541
00:36:49,400 --> 00:36:54,280
label on it that is assembled by
individuals with intellectual
542
00:36:54,280 --> 00:36:58,000
disability.
If you buy our Optojust sticks,
543
00:36:58,240 --> 00:37:00,520
same thing.
They are put into containers
544
00:37:00,800 --> 00:37:06,880
because we believe that we
should provide a world for all
545
00:37:06,880 --> 00:37:13,200
abilities and that allows us
also as a company to have that
546
00:37:13,200 --> 00:37:16,120
diversity of thought and it
really makes us a better
547
00:37:16,120 --> 00:37:18,640
company.
It is such a win, win situation
548
00:37:19,160 --> 00:37:24,080
and in all of those things I see
as part of sustainability.
549
00:37:24,440 --> 00:37:26,800
And, and this is, this has been
a huge journey for me because
550
00:37:26,800 --> 00:37:32,880
when I first started 11, almost
11 years ago, we joined the PET
551
00:37:32,880 --> 00:37:36,320
sustainability Coalition.
I thought that sustainability
552
00:37:36,320 --> 00:37:39,120
meant that all of our packaging
was recyclable, which we had
553
00:37:39,120 --> 00:37:41,760
already done.
So I was like, check, we are a
554
00:37:41,760 --> 00:37:44,480
sustainable company.
And then I learned that, Oh my
555
00:37:44,480 --> 00:37:48,400
gosh, this journey is we're just
going to continue on this.
556
00:37:49,280 --> 00:37:51,200
Yeah, it is.
There's so much to think about,
557
00:37:51,200 --> 00:37:55,120
South, Very much to think about.
In fact, I'll just one thing I
558
00:37:55,120 --> 00:37:59,480
learned this year, early this
year, I was listening to Rita
559
00:37:59,480 --> 00:38:02,600
Hogan, who's a canine herbalist
that everybody's familiar with.
560
00:38:02,640 --> 00:38:05,720
Actually, it was on one of the
podcasts I had with her and I
561
00:38:05,720 --> 00:38:09,960
was talking about essential oils
and because she obviously works
562
00:38:09,960 --> 00:38:15,120
with plants and essential oils
are derived from plants,
563
00:38:15,120 --> 00:38:19,400
obviously.
And she was like, yeah, but it's
564
00:38:19,400 --> 00:38:23,960
not sustainable to use essential
oils in the way that we're using
565
00:38:23,960 --> 00:38:27,520
them today, which also is
probably why there's so many,
566
00:38:27,520 --> 00:38:31,800
like, counterfeit, not actual
essential oils that are labeled
567
00:38:31,800 --> 00:38:35,000
as essential oils on the market.
And that has really made me
568
00:38:35,000 --> 00:38:39,720
rethink how I utilize essential
oils, not just for me and my
569
00:38:39,720 --> 00:38:43,840
pets, but in my practice working
with clients one-on-one.
570
00:38:45,240 --> 00:38:47,480
And there are a handful of
things that I do like that, that
571
00:38:47,480 --> 00:38:51,160
I am like when, when I realized
like with colostrum or something
572
00:38:51,160 --> 00:38:53,160
like that, I realized there's an
ethical concern.
573
00:38:53,480 --> 00:38:56,840
It is definitely not the first
thing I reach for anymore.
574
00:38:57,200 --> 00:38:59,120
It's something that I'm like,
it's there.
575
00:38:59,200 --> 00:39:02,640
It's really effective.
But let's try some other things
576
00:39:02,640 --> 00:39:07,240
first because it's, it's not
sustainable in the way that
577
00:39:08,000 --> 00:39:11,080
we're using them right now.
So I, I appreciate that very
578
00:39:11,080 --> 00:39:13,920
much and I love to continue to
learning like what is and isn't
579
00:39:13,920 --> 00:39:15,600
sustainable.
And you know what?
580
00:39:15,600 --> 00:39:20,960
This, whatever I'm using a
recommending has an impact on to
581
00:39:20,960 --> 00:39:25,040
the planet, to the environment
because it's it's, you know,
582
00:39:25,040 --> 00:39:28,720
it's just actually recording a
podcast with Billy Hookman
583
00:39:29,080 --> 00:39:31,800
yesterday and he brought up
kelp.
584
00:39:31,800 --> 00:39:34,320
And I was like, yeah, you know,
kelp was a big deal this year
585
00:39:34,320 --> 00:39:38,040
because we realized that
apparently there isn't, I don't
586
00:39:38,040 --> 00:39:40,360
know, like, I haven't done a
deep dive, but apparently there
587
00:39:40,360 --> 00:39:43,760
isn't a source of help anymore
that doesn't contain some amount
588
00:39:43,760 --> 00:39:46,520
of lead in it because we've
destroyed our planet, right?
589
00:39:46,640 --> 00:39:49,840
And like this things like that
that just make me think like,
590
00:39:49,840 --> 00:39:55,160
how can we do better?
And not just, you know, bitch
591
00:39:55,160 --> 00:39:58,320
and moan at manufacturers for
putting out a product that has
592
00:39:58,320 --> 00:40:03,080
lead in it, but realizing that
we have done this to our planet
593
00:40:03,080 --> 00:40:06,640
and this is where we are now.
So what do we need to do to
594
00:40:06,640 --> 00:40:10,600
backtrack and fix things?
Another tangent, I'm sorry.
595
00:40:11,400 --> 00:40:15,360
But that is, that's something
that you have degenerative
596
00:40:15,360 --> 00:40:20,000
practices and then you, you have
sustainability and then you have
597
00:40:20,000 --> 00:40:24,680
regenerative practices.
And we are at a point where we
598
00:40:24,680 --> 00:40:27,960
can't afford just to go to
sustainability.
599
00:40:28,160 --> 00:40:31,480
We have to go to regenerative
because we've done the
600
00:40:31,480 --> 00:40:35,680
degenerative piece of it.
And, and, and it, it is, it's a
601
00:40:35,680 --> 00:40:39,720
heavier lift and it is possible.
And, and I'm, I'm going to give
602
00:40:39,720 --> 00:40:42,960
you 1-2 examples, one action
item.
603
00:40:43,280 --> 00:40:48,120
So one example is that we use a
very specific kelp,
604
00:40:48,160 --> 00:40:51,400
ascofylamidosin and two of our
products.
605
00:40:51,960 --> 00:40:58,000
And this kelp is a huge and this
is to me is fascinating because
606
00:40:58,000 --> 00:41:01,480
of the sustainability story.
And and it gave me goosebumps
607
00:41:01,480 --> 00:41:03,760
when you talked about Rita
talking about essential oils.
608
00:41:03,760 --> 00:41:09,760
Oh my gosh, that is powerful it
and with the kelp it, it is we
609
00:41:09,760 --> 00:41:14,280
have to be, we have to be
thoughtful about this.
610
00:41:15,160 --> 00:41:21,120
So our source of kelp comes from
a farm in northern Maine that's
611
00:41:21,120 --> 00:41:23,280
harvested off the Atlantic
Ocean.
612
00:41:24,040 --> 00:41:28,520
The the, the woman who owns
this, she's been doing, has been
613
00:41:28,520 --> 00:41:32,280
doing this for 35 years.
She has been a good friend of
614
00:41:32,280 --> 00:41:35,360
mine and of sadly, she passed
away this year.
615
00:41:35,360 --> 00:41:41,720
And that's is her, her work is
being carried on and she has
616
00:41:41,920 --> 00:41:49,320
pictures of over 35 years how
her kelp beds single strain, so
617
00:41:49,320 --> 00:41:53,680
very important that these are
her kelp beds are have
618
00:41:53,680 --> 00:41:59,000
flourished more than the native
kelp out in the ocean, which she
619
00:41:59,000 --> 00:42:01,880
is in the ocean.
But she has her own beds, but
620
00:42:01,880 --> 00:42:04,680
they flourish more.
And the reason is because she's
621
00:42:04,680 --> 00:42:07,280
cutting them back.
She's tending to them.
622
00:42:07,280 --> 00:42:11,000
And if you've, you know, if
you've gardened, if you've grown
623
00:42:11,000 --> 00:42:15,280
roses, you know that you can
make them better by cutting them
624
00:42:15,280 --> 00:42:20,560
back and tending to them.
She is very careful about how
625
00:42:20,560 --> 00:42:24,560
she handles her kelp and when
she harvests from harvest to
626
00:42:24,560 --> 00:42:27,800
when it goes into our dental
product or into our daily multi
627
00:42:27,800 --> 00:42:31,160
product, it's 8 hours time.
So it's not just laying out on a
628
00:42:31,160 --> 00:42:36,040
beach, getting contaminated,
it's going right into her
629
00:42:36,080 --> 00:42:41,800
facility, all of those things
that are thoughtful and careful.
630
00:42:42,040 --> 00:42:45,720
And even though we still label
it kelp, it's very different
631
00:42:45,720 --> 00:42:49,400
than going out there and getting
some polluted, some polluted
632
00:42:49,400 --> 00:42:52,720
kelp.
The action that you can take,
633
00:42:52,720 --> 00:42:57,280
and this is totally a tangent,
is that we make decisions about
634
00:42:57,280 --> 00:43:01,720
what we're going to put in our
supplements and use
635
00:43:01,720 --> 00:43:03,720
sustainability as one of the
factors.
636
00:43:04,160 --> 00:43:09,240
We don't have very many meat
products in our supplements and
637
00:43:09,240 --> 00:43:13,840
the meat products that we do,
we're using like the trachea
638
00:43:14,160 --> 00:43:16,920
that would be thrown out in many
cases.
639
00:43:17,160 --> 00:43:22,480
So we're taking pieces, parts
that we can pull nutrients from.
640
00:43:22,480 --> 00:43:28,960
Overall, we're using a a plant
based or fermentation based
641
00:43:28,960 --> 00:43:33,800
structure.
When you buy pet food it's going
642
00:43:33,800 --> 00:43:37,600
to have protein and typically
that will be meat, beef,
643
00:43:37,640 --> 00:43:41,320
chicken, Turkey, lamb as one of
the top ingredients.
644
00:43:42,760 --> 00:43:46,360
Our pet food companies have
become marketing companies and
645
00:43:46,360 --> 00:43:50,600
as such they have marketed human
grade ingredients as being
646
00:43:50,600 --> 00:43:53,920
critical.
What we're taking from our
647
00:43:54,240 --> 00:44:00,680
protein meat chain does not have
to be to go into the pet market,
648
00:44:00,680 --> 00:44:04,200
does not have to be the human
grade ingredients.
649
00:44:04,200 --> 00:44:08,840
We can pull those nutrients out
of the byproducts and Co
650
00:44:08,840 --> 00:44:12,480
products, the organ meats, the
things that are full of
651
00:44:12,480 --> 00:44:16,160
nutrients and they're things
that humans don't want to eat.
652
00:44:16,400 --> 00:44:18,200
They don't want to eat the
lungs, they don't want to eat
653
00:44:18,200 --> 00:44:20,760
the organs.
But our pets can derive those
654
00:44:20,760 --> 00:44:26,800
nutrients from those pieces,
parts until we recognize that
655
00:44:26,800 --> 00:44:30,280
the marketing piece of this and
saying look how good this is,
656
00:44:30,280 --> 00:44:34,720
this is all human quality is not
a good thing for our planet and
657
00:44:34,720 --> 00:44:36,840
it's not necessarily a good
thing for our pets.
658
00:44:37,280 --> 00:44:40,760
They need some of these other
nutrients that are available.
659
00:44:41,480 --> 00:44:45,640
Let's put another lens on this
and let's say in our pet
660
00:44:45,640 --> 00:44:51,280
industry, let's purchase things
that are the nutrient dense Co
661
00:44:51,280 --> 00:44:53,600
products.
Let's look for that, and let's
662
00:44:53,600 --> 00:44:56,280
not be so hung up on human grade
everything.
663
00:44:57,680 --> 00:45:01,400
I totally agree with that
statement about human grade
664
00:45:01,440 --> 00:45:06,200
being just so I'm very
entrenched in the pet food world
665
00:45:06,200 --> 00:45:11,000
and it is something that a lot
of people are like no, this is
666
00:45:11,000 --> 00:45:13,400
the hill I'm going to die on and
I'm not buying anything that
667
00:45:13,400 --> 00:45:17,640
isn't human grade for my animal.
And while I appreciate where
668
00:45:17,640 --> 00:45:20,320
they're coming from and what
they think they're doing, it
669
00:45:20,440 --> 00:45:28,240
isn't like you said, like, but
also we allow so much like it's
670
00:45:28,240 --> 00:45:30,520
looking at the wrong things,
just like you were saying it's
671
00:45:30,520 --> 00:45:33,120
looking at the wrong thing.
Like, yes, do I want to make
672
00:45:33,120 --> 00:45:38,840
sure that it's not, you know,
slop that has been left outside
673
00:45:38,840 --> 00:45:43,160
that, you know, it's rotten and
rancid and going into my pet
674
00:45:43,160 --> 00:45:46,000
food as a meal product, yes, I
do want to make sure of that.
675
00:45:46,320 --> 00:45:49,320
But also like I want to make and
I want to make sure that it's
676
00:45:49,320 --> 00:45:53,400
not a carcass that was failed by
the USDA because it has a
677
00:45:53,400 --> 00:45:55,760
cancerous tumor.
Like those are the things that I
678
00:45:55,760 --> 00:45:58,480
do want to make sure of.
But just like you said, like
679
00:45:58,480 --> 00:46:02,920
there's so much that doesn't go
into the human food supply that
680
00:46:02,920 --> 00:46:08,160
is perfectly good and has really
incredible nutrient value that
681
00:46:08,160 --> 00:46:11,800
just humans won't eat.
But it's amazing for our what it
682
00:46:11,800 --> 00:46:14,120
probably would be really good if
we did eat it, but we're not
683
00:46:14,120 --> 00:46:16,720
going to really amazing for our
pets.
684
00:46:16,720 --> 00:46:20,440
So it is like you just said,
it's, it's, there's so much
685
00:46:20,440 --> 00:46:24,520
marketing and, and like there's
a piece of it that is true that
686
00:46:24,520 --> 00:46:27,600
we do want to look for, but then
there's this whole other piece
687
00:46:27,600 --> 00:46:29,480
that people aren't thinking
about.
688
00:46:30,760 --> 00:46:34,960
Yeah, it can be confusing
because I don't want to feed my
689
00:46:34,960 --> 00:46:38,960
my animals Animal Digest.
I don't want to feed them
690
00:46:39,320 --> 00:46:42,760
anything that comes.
You know that I am, I feel so
691
00:46:42,760 --> 00:46:48,880
strongly about the, the high
quality and being knowledgeable
692
00:46:48,880 --> 00:46:53,640
to understand how to
differentiate the folks who are
693
00:46:53,640 --> 00:46:57,400
trying to put Animal Digest in a
bottle and say this is good and
694
00:46:57,400 --> 00:47:01,520
the folks who are putting organ
meat in a bag and saying this is
695
00:47:01,520 --> 00:47:03,280
great.
And I love, I don't know if
696
00:47:03,280 --> 00:47:07,160
you're familiar with, there's a
company called Bond Pet Food
697
00:47:07,160 --> 00:47:11,480
who's doing work right now
researching fermentation, making
698
00:47:11,680 --> 00:47:18,960
protein through fermentation.
So taking a cell from a chicken,
699
00:47:19,400 --> 00:47:23,400
putting it into a microorganism
and then putting it into like a
700
00:47:23,400 --> 00:47:29,360
big soup kettle and growing meat
that tastes like chicken, but it
701
00:47:29,360 --> 00:47:32,960
doesn't necessarily look like
chicken, but it has the nutrient
702
00:47:32,960 --> 00:47:36,200
profile of chicken.
So it has all those nutrient
703
00:47:36,200 --> 00:47:40,880
dense things.
So somebody who has seven
704
00:47:41,080 --> 00:47:47,200
chickens who are pets, members
of my family, all name I, I feel
705
00:47:47,200 --> 00:47:50,560
like that's an interesting
approach that we can, instead of
706
00:47:50,560 --> 00:47:54,760
having these mass chicken farms
where we're growing meat
707
00:47:54,760 --> 00:48:00,240
chickens in a very inhumane way,
we can look at other options of
708
00:48:00,240 --> 00:48:06,360
how we can grow chicken without
having to kill chickens and do
709
00:48:06,360 --> 00:48:10,560
it in a very sustainable way.
There's still work that needs to
710
00:48:10,560 --> 00:48:15,120
be done to make this something
that's commercial and something
711
00:48:15,120 --> 00:48:21,080
that we would be interested in.
But it's an example of how pet
712
00:48:21,080 --> 00:48:26,640
parents can drive that kind of
sustainable innovation.
713
00:48:26,960 --> 00:48:32,960
Because as humans, we may not be
willing to eat a Patty that has
714
00:48:32,960 --> 00:48:35,760
the same nutrients as chicken
but isn't chicken.
715
00:48:36,320 --> 00:48:40,560
But I promise you, our pets will
not have that squeaminess that
716
00:48:40,560 --> 00:48:46,480
we have.
Yeah, I mean, I, I'm so big into
717
00:48:46,480 --> 00:48:51,160
regenerative agriculture because
it's not just about making sure
718
00:48:51,160 --> 00:48:56,680
that the animals that we eat
that are pet seed are as healthy
719
00:48:56,680 --> 00:48:59,720
as possible, that their lives
are as good as, you know, they
720
00:48:59,720 --> 00:49:01,200
have the best quality of life
possible.
721
00:49:01,200 --> 00:49:06,120
But it's, you know, regenerating
the soil, which is like so much
722
00:49:06,120 --> 00:49:09,760
of our soil is dead, which also
means that the plants were
723
00:49:09,760 --> 00:49:13,200
growing aren't as nutrient dense
as they should be.
724
00:49:13,200 --> 00:49:16,200
Like we we may not be getting
even the medicinal qualities out
725
00:49:16,200 --> 00:49:19,520
of them because they are they're
being grown in dead soil or
726
00:49:19,800 --> 00:49:22,320
maybe not growing at all in
areas they should be growing.
727
00:49:22,320 --> 00:49:25,440
And it's, it is very complex for
sure.
728
00:49:25,440 --> 00:49:27,200
And there's a lot that needs to
be done.
729
00:49:27,320 --> 00:49:31,000
A lot.
And there are a lot of groups
730
00:49:31,000 --> 00:49:36,560
right now that are doing work
with regenerative agriculture.
731
00:49:38,040 --> 00:49:42,720
Dave Carter at Flower Hill
Institute is doing amazing work
732
00:49:42,720 --> 00:49:49,000
and supporting small, diverse
ranchers at providing help to
733
00:49:49,360 --> 00:49:52,480
make their ranch more, more
regenerative.
734
00:49:52,680 --> 00:49:55,000
And so I think there are, there
are folks out there that are
735
00:49:55,000 --> 00:49:59,000
doing the good work and for
consumers to understand that
736
00:49:59,160 --> 00:50:02,120
that work is happening, it's
happening today.
737
00:50:02,120 --> 00:50:06,000
And, and educating ourselves,
being more aware, understanding
738
00:50:06,000 --> 00:50:09,680
why it's important because we've
already the degenerative side
739
00:50:09,680 --> 00:50:14,280
has, has taken us to a deficit,
which means that our plants
740
00:50:14,280 --> 00:50:17,120
don't have the nutrients that
they had before.
741
00:50:17,440 --> 00:50:22,680
And even on my tiny little, I
have 4 acre ranch and, and in
742
00:50:22,680 --> 00:50:26,280
this tiny little ranch, I
figured out a way to work
743
00:50:26,280 --> 00:50:30,440
regenerative agriculture into
our pastures.
744
00:50:30,440 --> 00:50:33,800
So we have horses that are
grazing on pasture land.
745
00:50:34,080 --> 00:50:38,840
We take the manure from the
horses, we put it back out to
746
00:50:38,840 --> 00:50:43,400
amend the soil, put the horses
out so that then they can make
747
00:50:43,400 --> 00:50:46,960
the divots in the pasture and
then their urine provides the
748
00:50:46,960 --> 00:50:51,960
nutrients, the nitrogen, and
also as they're defecating out
749
00:50:51,960 --> 00:50:54,120
in the pasture is providing
nutrients back.
750
00:50:54,400 --> 00:50:59,680
We had our local department of
AG person come out and look at
751
00:50:59,680 --> 00:51:03,680
the soil and look at the plants
because that's what our animals
752
00:51:03,680 --> 00:51:05,920
are eating.
And they're like, yeah, they're
753
00:51:05,920 --> 00:51:07,720
native.
They're not weeds.
754
00:51:07,960 --> 00:51:11,280
We have no irrigation.
We have no water on that.
755
00:51:11,280 --> 00:51:15,440
It's just us amending and caring
for the land.
756
00:51:15,440 --> 00:51:19,840
And it's a very small, tiny
little way that we can make an
757
00:51:19,840 --> 00:51:24,120
impact and make a difference.
But we can, by educating
758
00:51:24,120 --> 00:51:27,280
ourselves and understanding we
can make a difference in just a
759
00:51:27,280 --> 00:51:32,120
number of ways in our world.
You know, I love this
760
00:51:32,120 --> 00:51:35,320
conversation because like
surface level, somebody who's
761
00:51:35,440 --> 00:51:39,600
who might be listening to this
podcast for the first time might
762
00:51:39,600 --> 00:51:42,160
be going, I thought we were
talking about supplements, but
763
00:51:42,160 --> 00:51:47,560
like we are like this is it goes
so much more deep than just
764
00:51:47,560 --> 00:51:49,560
what's on the label of a
product.
765
00:51:49,560 --> 00:51:53,520
And I think that's why I like
having this podcast so much, so
766
00:51:53,520 --> 00:51:56,960
that we can get into like a
little bit more of the nitty
767
00:51:56,960 --> 00:52:00,040
gritty of the things that are in
my brain that I wish were in
768
00:52:00,040 --> 00:52:04,840
other people's brain.
It's powerful because that's how
769
00:52:04,840 --> 00:52:08,280
people are going to be educated
about this.
770
00:52:08,280 --> 00:52:13,520
And your, your point is so
relevant that yes, you can have
771
00:52:13,520 --> 00:52:17,600
a company who just, they just
ask somebody else to go out and
772
00:52:17,600 --> 00:52:20,280
buy and they, they just cuz
they, you know, we, we know that
773
00:52:20,280 --> 00:52:22,760
hip and joint cell phones are
big and, you know, we want to do
774
00:52:22,760 --> 00:52:24,960
a price point of this.
And so come up with a
775
00:52:24,960 --> 00:52:28,520
formulation and you can do that.
And it will sit next to a
776
00:52:28,520 --> 00:52:32,240
product that has gone through a
totally other process.
777
00:52:32,640 --> 00:52:35,320
And being able to educate and
understand.
778
00:52:35,320 --> 00:52:41,600
The way to do that is by
listening to these insights and
779
00:52:41,600 --> 00:52:45,560
making your own decisions that
in an educated way.
780
00:52:46,760 --> 00:52:50,440
OK, so we are quickly
approaching an hour so I have
781
00:52:50,440 --> 00:52:53,120
just a little lightning round to
end this off.
782
00:52:53,120 --> 00:52:56,200
What, in your opinion, is the
most overrated claim on a PET
783
00:52:56,200 --> 00:53:03,000
supplement bottle?
This won't be popular, but I
784
00:53:03,000 --> 00:53:06,040
know people like to see it, but
I'm going to say natural.
785
00:53:06,600 --> 00:53:09,640
And for all the reasons we just
talked about, Jessica, that a
786
00:53:09,640 --> 00:53:12,640
plant isn't a plant.
It it doesn't necessarily have
787
00:53:12,640 --> 00:53:14,720
all the nutrients.
It can be natural and not have
788
00:53:14,720 --> 00:53:16,400
all the nutrients.
So I'm going to say natural.
789
00:53:17,000 --> 00:53:20,320
Yeah, well, I mean, it's
completely unregulated too, so
790
00:53:20,320 --> 00:53:27,720
you can say whatever you want.
Let's see if you could make one
791
00:53:27,720 --> 00:53:32,400
change to PET supplement
regulation tomorrow to snap your
792
00:53:32,400 --> 00:53:33,240
finger.
What would it be?
793
00:53:38,680 --> 00:53:45,440
To make a requirement that we
have evidence based supplements,
794
00:53:47,440 --> 00:53:49,360
there has to be science behind
it.
795
00:53:50,760 --> 00:53:52,280
And what does that look like for
you?
796
00:53:52,320 --> 00:53:55,520
Is there a number of studies?
Are you, are you just looking
797
00:53:55,520 --> 00:53:59,160
for a study at a reputable
university?
798
00:53:59,160 --> 00:54:02,320
Like what are you looking for as
far as what does what does
799
00:54:02,320 --> 00:54:08,160
evidence base mean to you?
It means having the ingredients
800
00:54:08,160 --> 00:54:12,560
and I'll just give you like the
here's a kind of a bar that I
801
00:54:12,560 --> 00:54:17,120
would say it has to be crossed
having the ingredients used in
802
00:54:17,120 --> 00:54:21,560
the species that your product is
marketed.
803
00:54:23,600 --> 00:54:25,040
Perfect, that makes a lot of
sense.
804
00:54:25,120 --> 00:54:27,920
Is there one hill you'll die on
about digestive health?
805
00:54:31,920 --> 00:54:37,200
No probiotics, only prebiotics.
And what that means is I don't
806
00:54:37,200 --> 00:54:41,920
want foreign microorganisms in
my digestive health product.
807
00:54:41,920 --> 00:54:47,480
I want food for good native
bacteria that are in the gut of
808
00:54:47,480 --> 00:54:50,560
our animals and are personalized
to our animal.
809
00:54:50,880 --> 00:54:55,640
I want to feed those bacteria
with prebiotic and I don't want
810
00:54:55,640 --> 00:55:01,200
to add a foreign strain.
Interesting we might have to do
811
00:55:01,200 --> 00:55:04,840
another episode on that because
that I completely understand
812
00:55:04,840 --> 00:55:08,680
what you're saying, but I think
we, you know, probiotics are so
813
00:55:08,680 --> 00:55:12,440
popular right now and they're in
everything, which drives me up
814
00:55:12,440 --> 00:55:15,360
the wall.
But it's that's that's something
815
00:55:15,480 --> 00:55:18,760
that's something to talk about.
Well, thank you so much for
816
00:55:18,760 --> 00:55:20,800
being here, Rebecca.
I appreciate you.
817
00:55:20,800 --> 00:55:23,880
I appreciate all of the insight
and knowledge you bring.
818
00:55:24,200 --> 00:55:28,160
Where can people find you find
in Clover learn more about your
819
00:55:28,160 --> 00:55:33,800
products all of the things.
You can find us at in clover.com
820
00:55:33,800 --> 00:55:38,560
and you can find our products at
your favorite neighborhood pet
821
00:55:38,560 --> 00:55:42,200
store.
There are 8000 of them in the
822
00:55:42,200 --> 00:55:48,200
United States and you can learn
more about us if you if you go
823
00:55:48,200 --> 00:55:52,720
go to our website and you
subscribe, our emails are going
824
00:55:52,720 --> 00:55:55,720
to talk about educational
things.
825
00:55:55,720 --> 00:55:57,000
So you can learn more about
that.
826
00:55:57,000 --> 00:56:00,640
And of course, in the socials,
Facebook, Instagram, we're in
827
00:56:00,640 --> 00:56:05,800
Clover.
Awesome, thank you so much for
828
00:56:05,800 --> 00:56:08,320
this chat.
I had such a good time.
829
00:56:08,320 --> 00:56:12,720
I learned a lot of wonderful
things and I just want to say
830
00:56:12,720 --> 00:56:15,280
thank you for being here, guys.
Check the show notes.
831
00:56:15,280 --> 00:56:17,360
Everything that she just
mentioned will be in the show
832
00:56:17,360 --> 00:56:19,920
notes for you to click and go
straight there.
833
00:56:20,200 --> 00:56:25,040
Make sure to follow in Clover.
And with that, I'm going to say
834
00:56:25,400 --> 00:56:28,360
have a great rest of your week.
Please give your pets some extra
835
00:56:28,360 --> 00:56:32,080
love from me and Rebecca this
week and I will talk to you next
836
00:56:32,080 --> 00:56:32,360
week.
CEO
Rebecca Rose is the CEO of InClover Research, a leader in scientifically formulated supplements for animals. Prior to entering the pet industry, Rebecca enjoyed innovating in the biotechnology space, ranging from Fortune 500 to playing a pivotal role in four start-up companies. She is a biochemist and author of three patents on treating joint disorders. She has an MBA from Daniels College of Business (University of Denver).
Her work with InClover includes product innovation and sustainability. Rebecca serves on the Pet Sustainability Coalition’s board of directors and the executive committee. InClover continues to build on their commitment to pets, people and planet. They have employed over 40 people with intellectual and developmental disabilities at their Boulder office. Rebecca serves as the Chair of the board of directors for Imagine! helping to create a world of opportunity for all abilities. She is involved in the Professional Mentorship Program at the University of Colorado and provides significant internship experiences for students.
Rebecca enjoys spending time with her family and playing on their Boulder ranch which is home to two amazing horses, seven chickens (6 strong hens and one rooster), two dogs (who work full time at InClover), one mighty cat and a host of wild visitors.
Her 2 words for 2025 are Connection and Gratitude.
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